On-demand rides arriving in 15 minutes or less
Live operators—no apps needed
Pickup locations saved in speed dial for easy access
This plan is best for customers and family members looking to order 1-2 rides per month.
Low monthly membership fee to keep GoGo on standby for whenever a ride is needed.
Ride fees average $18 for a 3-mile ride.
Our most popular plan! For customers and family members looking for a great value on our services.
Save $5 on GoGo ride fees and get prioritized support when you call to order a ride.
Ride fees average $13 for a 3-mile ride.
Great for customers looking to use many of GoGo’s services, including rides, meal delivery, grocery delivery, and home services.
In addition to all of the benefits of our Value plan, get high priority support and proactive care management.
Our system is designed to make all of your future rides easier. We save all your past pickup locations for quick selection, seamlessly incorporating your transportation routines. Whether you need to schedule rides in advance for important appointments or request an on-demand ride that arrives within 15 minutes, we’ve got you covered.
We also store custom instructions for future drivers, ensuring they are aware of your specific needs, such as if you are sight impaired or need assistance getting into the car. This personalized approach ensures every ride is convenient and tailored to you.
At GoGo, our operators undergo extensive training to meet the unique needs of older adults. They are patient, empathetic, and skilled at arranging rides that accommodate physical limitations or disabilities with courtesy and respect.
You will receive timely notifications about your ride’s status, keeping you informed every step of the way. We coordinate all of this within 30 seconds of your request and monitor your ride 24/7, calling if any issues arise.
Our operators are constantly rated and incentivized to provide the best service in the business. With GoGo, you have 24/7 support ensuring quality, personalized transportation experiences.
Our drivers are handpicked for their proven ability to provide positive experiences for riders with visual, ambulatory, cognitive, and dexterity impairments. They consistently receive positive ratings for being reliable, punctual, and helpful. Many of our drivers are also great conversationalists, able to ease any anxiety about the process.
Upon pickup, our drivers will show their credentials and extend the kindness that is characteristic of the GoGo ride experience, whether it's folding wheelchairs, helping you into the car, or ensuring you know exactly where you are upon dropoff.
Meanwhile, our operators stay in constant communication, working alongside your driver to ensure a seamless ride experience.
Memberships cover the costs from when we process a request, start monitoring a service on your behalf to when we stop. The monthly fee covers the cost of our 24/7 call center, computer server, engineering time and other costs associated with making GoGo available to consumers.
The membership includes access to the following services:
Exceeds expectations!Great service!!! Friendly, courteous, helpful staff! I was able to get my bus to *** through ****, after having been stood up by another taxi company. They managed to get me signed up, paid my fare, AND actually catch my bus at the next stop; a great driver!!! GoGo is my new favorite taxi company in ********.
Great!I was extremely satisfied with the service provided from registration to provision of service. This is my first experience and it gave me peace and security to know that this service is available and dependable. I am very happy that I called at a desperate time and received the help I needed. Thank you GoGoGrandparent for your service. ****************.
100% Satisfied!I've been with Go Go Grandparent for about 2 years now and I simply love it. Their customer service is top notch, and they really advocate for you if you have a dispute with a ride or a driver. And, I must mention that disputes rarely happen because Go Go sends the best drivers from Lyft and ***. I'm 100% satisfied!
Drivers have been great. No complaint
I do like that they have the usual destinations that a person goes to in a computer. Service is punctual. I do not have to fool with the poor Uber and Lyft sign-up phone systems to schedule a ride.
I signed up for GoGoGrandparent and was impressed by how many of my needs it covered. Unlike other services, I could call and speak to a real person who helped me easily schedule rides, even repeated trips. This service is invaluable for seniors and those who no longer drive, providing reliable, respectful, and real-person support. Highly recommended!
This was my first time using GoGo, and it was a great experience! I had a doctor’s appointment that required a driver due to minor surgery. The driver helped me with my seatbelt and picked me up right in my driveway, which was so helpful since I use a cane. He was professional, safe, and got me to my appointment on time.On the return trip, I called for a ride, and the same driver arrived in just five minutes—amazing! I’m so happy with the service! 😊
No more juggling ride or delivery coordination. Our operators are just one phone call away, available 24/7.
Feel confident knowing your loved one is traveling safely and reliably to where they need to go.
Your family member enjoys the freedom to live independently. Their autonomy is invaluable.
