Trusted Help at Home for Your Loved Ones – No Apps Required

Safe, Reliable Home Services—Arranged by Phone

Live operators—no apps or websites needed

Services fulfilled in just a few days

Personalized, hands-on coordination from start to finish

Main Features

Request Home Services via Operator
Does your loved one prefer speaking to someone rather than navigating websites or apps? With GoGo’s live Operator service, they can call and tell us what kind of home help they need—and we’ll handle the rest.
Whether it's help with housework, companionship, errands, or yardwork, our team listens, gathers details, and begins working immediately to find the right local provider.

For example:
Call 1 (855) 604-6547 and say, “Operator,” to be instantly connected to a live assistant who will help book your ride.
Request Services via Speed Dial
With GoGo’s Speed Dial system, your loved one can access their most-used services with the press of a button. Want someone to clean the kitchen? Walk the dog? Just press a number and we’ll take care of it.
We save preferred services and locations for faster coordination in the future—and your loved one doesn’t even need to speak to anyone if they don’t want to.

For example:
Call 1 (855) 604-6547, wait for “Thanks for calling GoGo,” then PRESS 1 to request housekeeping or PRESS 2 for help with groceries.

What Makes GoGo Different Than Other Home Help Services

The Smartest Home Service System for Seniors

Our system remembers your loved one’s past requests, favorite services, and preferences, so every new request is faster and easier. Whether it’s a one-time handyman fix or weekly house cleaning, everything is tailored to them.

We also keep notes on specific household needs—like stair access, allergies, pet considerations, or mobility aids—so every visit is thoughtful and customized.

A Concierge Team, Coordinating & Communicating Every Step

GoGo’s operators are specially trained to support older adults with patience, kindness, and skill. They handle everything: collecting service details, managing schedules, confirming availability, and providing updates along the way.

Your loved one doesn’t have to chase down contractors or juggle different apps—we coordinate the entire process and follow up to make sure everything went smoothly.

Trusted, Background-Checked Providers

All of our home service professionals are carefully vetted and chosen based on their ability to work respectfully with older adults and people with disabilities.

From caregivers to housekeepers to handymen, they show up on time, follow instructions, and treat your loved one—and their home—with care.

If a provider isn’t a good fit, we’ll find another. Your loved one’s comfort is our top priority.

The Best Home Service Provider for Seniors

200,000+
Customers served
6,000,000+
Requests fulfilled
9 years
Meeting customer needs

Advanced Features

Custom Service Requests
We make it easy to set up recurring services (like weekly laundry help or monthly yard care) and save your loved one’s preferences in their profile.
Voice Commands
Prefer to talk instead of press buttons? Your loved one can just say “operator” to speak to a real person or “laundry” to request a repeat service. We’re always listening—so they’re never alone in the process.
Scheduled Help
Need someone to come on a certain day and time? GoGo can coordinate scheduled visits that match your loved one’s routine—ideal for post-surgery support, weekly housekeeping, or family events.

Our GoGoGuardian System

GoGo has developed a series of checks to ensure the quality and reliability of your rides.

Here are just a few of the things GoGo screens for:
LOCATION
Is the destination ADA accessible for a client’s needs?
Are there landmarks nearby to assist the driver?
Do the online map coordinates need to be adjusted to ensure precise pick-up/drop-offs?
ONGOING COMMUNICATIONS
Confirming details of the vehicle and ETA with customer
Monitoring the trip when it is in progress, looking at the route and driver speed
Collects feedback about the trip when it’s completed
CAR TYPE
Is the car the right size for a client’s needs?
Does the car have enough space to accommodate walkers or wheelchairs?
Does the car have grab bars?
DRIVER PREFERENCES
Is the driver comfortable loading ambulatory equipment?
Has the driver been matched successfully with clients in the past?
Can the driver speak loudly to clients with auditory impairments?

The GoGo Membership

Memberships cover the costs from when we process a request, start monitoring a service on your behalf to when we stop. The monthly fee covers the cost of our 24/7 call center, computer server, engineering time and other costs associated with making GoGo available to consumers.

The membership includes access to the following services:

Rides
GoGo arranges reliable rides for your family member, 24/7. They can speak to an operator or use our easy menu. Pickups can happen within 15 minutes, or rides can be scheduled in advance for their convenience.
Groceries
We can help your loved one order groceries, vitamins, and household supplies without an app, delivered straight to their door. No more long lines or carrying heavy bags!
A blue circle with a fork and a knife.
Meals
Your family member can order their favorite meals from local restaurants. We’ll assist in ordering gourmet meals, takeout, and food that meets their dietary needs and preferences.
Prescriptions
Our transportation services can also help get your loved one's prescription medication delivered from their local pharmacy right to their door, with same-day delivery available.
A house with a wrench and a wrench in it.
Home services
We can connect your family member to trusted home services, like landscapers or dog walkers. They can request any service, and we’ll help them find reliable providers.
A blue circle with a white icon of people on a computer.
Virtual Events
Your loved one can stay engaged with our weekly virtual programs, like Chair Yoga. They’ll meet with a trainer and other GoGo members on Zoom to stay active and social.
Get Started

life on the go: how gogograndparent changes lives

This has been a real great thing that I can just say "Call GoGo" and you guys do everything.
Alan S., a GoGo customer
I was already taking Uber, but I needed something more reliable to show up because I was taking it to dialysis three times a week.
Chris R., a GoGo customer
I really have the freedom of just calling GoGoGrandparent and going anywhere I wanted.
Dorothy L., a GoGo customer
The independence is not having to call someone, to depend on them to take me to a doctor's appointment or to go pick up my groceries. I feel very independent.
Margot M., a GoGo customer
It's very important, especially for those that don't have a smartphone or can't use a smartphone. It's very useful, the operators are very friendly and they just love to help. It's been an overall best service I've ever had.
Matthew S., a GoGo customer
I recommend this service to other people. I recommend it to my family, my friends, everybody.
Narcissus H., a GoGo customer
If I don't like something, I order some GoGoGrandparent because I like having a selection of different food.
Randolf W., a GoGo customer

Why Choose GoGo?

See how GoGo is simplifying life at home and enabling independence for seniors everywhere.
A group of people standing in a room.
Save time

No more juggling multiple services or tracking down contractors. Our operators coordinate everything in one call.

No tech required

Your loved one doesn’t need a smartphone or app. We’re built for landlines, flip phones, or anyone who prefers to talk to a human.

Reliable help

We’ve helped thousands of families find trustworthy help at home—often in just 2–3 days.

Life on the Go

GoGoGrandparent in the News

GoGoGrandparent is a booking service for Uber and Lyft via a call center of ultra-patient operators happy to help older adults book a ride without touching a smartphone.

"I'd really be house-bound I think without GoGoGrandparent," Betty said. "I couldn't just depend on friends and family all the time to get me here and there"

If you can’t or don’t want to drive anymore, there are options to getting where you want to go besides public transportation…GoGoGrandparent allows you to order a ride by just making a phone call — no smartphone app necessary.

On-demand apps require a smartphone to use, and there are still more than 75 million Americans who don’t have a smartphone — essentially making them ineligible to use these life-changing services.

GoGo Grandparent hires operators who can take riders’ requests on standard telephones, via push button menu, or by voice. The operators arrange the trip.

After Boogaard’s grandmother told him she was afraid of driving at night, she told him to start a business that wouldn’t require an app. So GoGoGrandparent works the old fashioned way: by dialing a phone and requesting a ride.

Resume Registration
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.