How GoGo works

Uber, Lyft and deliveries — with just a phone call.

No smartphone. No app. Call GoGo from any phone, press a number, and your ride or delivery is on its way. Real people answer 24 hours a day.

Drivers usually arrive in about 15 minutes
Works from a landline, flip phone or cell phone
Family can get a text when you’re picked up and dropped off
What you’ll hear when you call
“Welcome back to GoGo.”
1
A ride from home
2
A ride from your last stop
7
Meals, groceries or prescriptions
0
Talk to a real person
Text to Susan (daughter)
Mom’s ride picked her up at 10:42 AM. We’ll text again when she arrives.
2 million+
rides arranged with Uber, Lyft and taxis
4.5 / 5
from 1,100+ customer reviews
24/7
live operators, every day of the year
As seen in

Three steps. Nothing to download.

You set things up once. After that, getting a ride is as easy as calling a friend.

1

Sign up once

Register by phone or online. An operator checks that GoGo works where you live and saves your home and favorite places to your phone menu.

2

Call and press a number

Call 1 (855) 464-6872 ext from the phone you signed up with. Press 1 for a ride from home, 7 for a delivery, or 0 to talk to a person.

3

We take care of the rest

We book the Uber, Lyft or delivery for you, keep an eye on the trip, and can text your family at pickup and drop-off.

This is some text inside of a div block.

Every service is one button away.

Tap a key to see what it does. The menu is the same every time you call, so it’s easy to remember.

Press 1

A ride from home

A driver picks you up at the home address you saved when you signed up. Just tell us where you are going.

Rather talk than press buttons? Just say “home,” “last location” or “operator.”

More than rides. Help with everyday life.

One number for the things that help you live at home on your terms.

GoGo

Rides

Uber and Lyft rides 24/7 — right now or booked ahead. Wheelchair-accessible Uber WAV where available.

GoGo

Groceries

Groceries, vitamins and household items brought to your door from local stores.

GoGo

Meals

Takeout and delivery from local restaurants, with room for dietary needs.

GoGo

Pharmacy

Same-day prescription delivery from your local pharmacy, plus help keeping track of medications.

GoGo

Home

Trusted local help for chores like dog walking and yard work.

GoGo

Events

Weekly online activities like chair yoga and small-group video chats.

Getting around shouldn't cost you your independence.

Instead of waiting on family

Go when you want to go.

No more planning around someone else's schedule — and your family still gets a text when you arrive.

Instead of the bus

Door to door, no transfers.

A car comes to your door and takes you straight where you need to go. No walk to the stop, no waiting in the weather.

Instead of a local cab

Faster, and often cheaper.

Drivers usually arrive in about 15 minutes, and rides often cost less than a regular taxi.

GoGoGuardian

Someone is looking out for every trip.

GoGoGuardian is the safety system behind every GoGo ride. It's why families trust us with the people they love.

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Trip monitoring

We keep an eye on each ride from pickup to drop-off.

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Driver screening

An extra layer of screening on the drivers you ride with.

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Family notifications

Loved ones can get a text at pickup and drop-off.

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Saved pickup spots

Add the places you go most to your phone menu.

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Repeat rides

Rides set up automatically for regular medical appointments.

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Accessible vehicles

Ask for a wheelchair-accessible Uber WAV where it’s available.

Setting this up for a parent?

Many GoGo members are signed up by a son, daughter or caregiver. You stay in the loop without having to be the driver.

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Book rides and deliveries for them

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Get a text when they're picked up and dropped off

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Schedule repeat rides to regular appointments

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Premium adds hands-on care management from our team

“

This service has given me a lot of freedom I never had, even just a few years ago!

— GoGo member

Loved by members and their families.

4.5

out of 5

From 1,100+ customer reviews. BBB accredited.

[Mary's review from /taxigogo — friendly drivers; calling in works when the apps can't find her]

Mary, GoGo member

[Lori's review from /taxigogo — her older phone can't run the Uber or Lyft apps]

Lori, GoGo member

Simple plans. Cancel anytime.

Your plan covers the GoGo service. You pay the Uber or Lyft fare plus a small fee for each ride. Prices shown are billed yearly — save 31%.

Basic

For an occasional ride.

$11.72

/ month

Up to 2 rides a month

24/7 phone menu and operators

Family text alerts

Choose Basic

Premium

Rides plus help at home.

$81.99

/ month

Everything in Value

Meals, groceries and home services

Top-priority support and hands-on care management

Choose Premium

Questions people ask us

No. You can call from any phone and use the phone menu — no smartphone or app needed.

Drivers usually arrive in about 15 minutes.

Your plan covers the GoGo service, starting at $11.72 a month billed yearly. You pay the Uber or Lyft fare plus a small fee for each ride.

Yes. The phone menu and operators are available 24/7, and so are rides.

Yes. Many GoGo members are signed up by a son, daughter or caregiver. You can book rides and deliveries for them and get a text when they’re picked up and dropped off.

Yes. Ask for a wheelchair-accessible Uber WAV where it’s available.

A full life, on your terms. It starts with one call.

A friendly operator will check service in your area, tell you about how much rides cost, and get you set up.

Already started signing up?

Pick up where you left off