GoGoGrandparent in the News
How We're Different
We Vet Drivers
- We’ve worked with hundreds of thousands of drivers and saved each interaction. This means our transportation for seniors will match you with a driver that will meet your needs.
- We consider and coordinate all of this typically within 30 seconds of your request.
We Monitor Requests, 24/7
- Our technology follows your driver and delivery from request, to pickup, to drop off, and we’ll call if we detect an issue.
- With GoGo, you have 24/7 support to ensure quality experiences--all with a personal touch!
We Screen Cars
- You might have a preference about what vehicles are easier for you to get in and out of. We make a note of that!
- If a car is too large or too small, we will proactively re-request a vehicle until we find a car that will be comfortable for you.
testimonials
what our customers say
I think highly of their services. All the drivers are very friendly and courteous. I like them a lot better than just trying to get it through Uber. Sometimes it is hard to pin my location and Uber can’t find me. I like the fact that I could just call GoGoGrandparent and explain where I am. Everyone is always wonderful.
-Mary, a GoGo customer
My iPhone 4 is so old that many new APPs won't work on it. That means I can't use Uber or Lyft. But guess what? I found a website called GoGoGrandparent that works with Uber and other ride-sharing sites. Super simple.
-Lori, a GoGo customer
What makes us different than taxis and ride hailing apps
Our system is designed to make all of your loved one’s future rides easier. We save all their past pickup locations for quick selection, seamlessly incorporating their transportation routines. Whether they need to schedule rides in advance for important appointments or request an on-demand ride that arrives within 15 minutes, we’ve got them covered.
We also store custom instructions for future drivers, ensuring they are aware of your love one’s specific needs, such as if they are sight impaired or need assistance getting into the car. This personalized approach ensures every ride is convenient and tailored to them.
At GoGo, our operators undergo extensive training to meet the unique needs of older adults. They are patient, empathetic, and skilled at arranging rides that accommodate physical limitations or disabilities with courtesy and respect.
Your loved one will receive timely notifications about their ride’s status, keeping them informed every step of the way. We coordinate all of this within 30 seconds of your request and monitor your ride 24/7, calling if any issues arise.
Our operators are constantly rated and incentivized to provide the best service in the business. With GoGo, your loved one has 24/7 support ensuring quality, personalized transportation experiences.
Our drivers are handpicked for their proven ability to provide positive experiences for riders with visual, ambulatory, cognitive, and dexterity impairments. They consistently receive positive ratings for being reliable, punctual, and helpful. Many of our drivers are also great conversationalists, able to ease any anxiety about the process.
Upon pickup, our drivers will show their credentials and extend the kindness that is characteristic of the GoGo ride experience, whether it's folding wheelchairs, helping your family member into the car, or ensuring your loved one knows exactly where they are upon dropoff.
Meanwhile, our operators stay in constant communication, working alongside your driver to ensure a seamless ride experience.
Not Just Rides! With A GoGo membership, you can also order:
Groceries
We can help you order groceries, vitamins, and household supplies without an app, delivered conveniently to your door. No more long lines or carrying heavy bags!
Meals
Order the meals you crave from local restaurants. We can help you order gourmet meals, takeout, and food that meets your dietary needs and preferences.
Prescriptions
Our transportation services can help you get your prescription medication delivered from your local pharmacy right to your door. Call us and we can arrange to have someone pick up your medications.
Home Services
Get connected to helpful home services. You can request any service—like landscapers, or dog walkers—and we’ll help you find a trusted service provider.
Register Now
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